Your contact on-site
Elementar has a global presence in more than 80 countries. In the USA, China, Japan, Great Britain, France, Italy, India and Australia we have our own sales and service organizations. In other important markets and countries, we cooperate with sales partners which are specialized in the distribution and service of high-performance analytical instruments. Thus, we can ensure that you have a competent contact on site for your instrument. You can find the contact for your area in the overview of our worldwide contacts.
Your technical customer service
All technical customer service is carried out by qualified and regularly trained personnel. Our technical customer service is dedicated to implementing your maintenance agreements on site. In case of need, we also provide a service for troubleshooting and repair of your device. Kindly arrange appointments in German speaking regions directly with our customer support center by sending an e-mail to service@elementar.com. Please find contacts for all the other areas in the overview of our worldwide contacts.