Your contact on-site
Elementar has a global presence in more than 80 countries. In the USA, China, Japan, Great Britain, France, Italy, India and Australia we have our own sales and service organizations. In other important markets and countries, we cooperate with sales partners which are specialized in the distribution and service of high-performance analytical instruments. Thus, we can ensure that you have a competent contact on site for your instrument. You can find the contact for your area in the overview of our worldwide contacts.
Your technical customer service
All technical customer service is provided by qualified and regularly trained personnel. Our team is committed to executing your maintenance agreements on site and offering troubleshooting and repair services as needed. For service requests, please email our customer support center at service-us@elementar.com