Bringing our knowledge to your lab
If your instrument develops an issue or needs maintenance, our engineers are available for callout. They carry stock of common parts and consumables ensuring that they are able to resolve issues rapidly and to a high standard.
Fully trained engineers at your disposal
Elementar UK have fully trained engineers ready to support you with any technical query. Should you encounter any problems with one of our products, our engineers are happy to travel to you to quickly resolve your issue. If your laboratory requires a rapid response in the case of a breakdown, then purchasing one of our maintenance agreements will ensure a priority response. Our engineers are also available to perform routine preventative maintenance work on all of our products ensuring that any issues are dealt with before they cause any serious problems.
If you need support with an instrument based in the UK, please visit our customer support portal where you will find our knowledgebase documents and contact details.
If you are not in the UK, then please find your local Elementar representative using our Contact Us page